Refund policy
Last updated November 11, 2026
This page explains how payment and replacements work when you hire through Founders Arm.
Nothing upfront until you hire
You pay $0 upfront. We do not charge you before you decide to make a hire.
Free replacement within two weeks
If a hire is not the right fit, tell us and we will provide a replacement within two weeks at no extra cost.
Refunds
Payment, refund and cancellation terms for your engagement are set out in your client agreement. Contact us if you have a question about a payment or refund.
If you believe something has gone wrong with a charge or a placement, email rayyan@foundersarm.com with the details and we will review it with you.
Changes
We may update this page from time to time. The date at the top shows when it last changed. Changes do not alter the terms of an existing client agreement.