Managing a business can feel like juggling flaming torches while riding a unicycle on a tightrope. And the higher you climb, the more intense the heat and the greater the risk of falling. So it’s no wonder that so many entrepreneurs are turning to outsourced virtual assistants for a much-needed safety net. If you’ve ever thought to yourself, “Who needs a virtual assistant?” you’re not alone. Many business owners who could benefit from the support of a virtual assistant don’t realize it until they’re in over their heads. If you can relate, this article will help you get on steady ground again by exploring who needs a virtual assistant, how virtual assistants help, and what to consider before hiring one.
Suppose you’re a business owner who needs relief from overwhelming workloads and mounting responsibilities. In that case, virtual marketing assistants from Founders Arm can be a valuable tool to help you achieve your objectives. By reading this article outsourced virtual assistant, you’ll learn who needs a virtual assistant, how VAs help, and what to consider before hiring one.
Table of Content
What is a Virtual Assistant?

A virtual assistant (VA) is a remote personal assistant who provides administrative work, technical skills, or creative support to clients. Their specific tasks can vary widely depending on the client’s needs, but often include:
Any combination of administrative tasks
Calendar management
Scheduling appointments
Handling customer inquiries
Social media platforms
Data entry
Even organising travel arrangements for potential clients
Remote and Flexible
Unlike traditional assistants who work in physical offices, VAs operate virtually using various communication tools and software to collaborate effectively with their clients. This remote setup enables VAs to provide flexible services tailored to the specific needs of their clients, regardless of their geographical location.
A virtual assistant may be an independent contractor, often a self-employed worker, or a full-time employee for the business owner. Even now, small business owners are increasingly looking to hire a virtual assistant who requires specialised knowledge or higher-level education.
Skills & Market Growth
Today, virtual assistants are utilized across a range of businesses, from small to large companies, for tasks such as project management, graphic design, and data entry.
To be a successful virtual assistant, it is essential to possess a diverse skill set, including the necessary virtual assistant skills and qualifications, to enhance your versatility and value to potential clients. The market for virtual assistants is growing exponentially, with a compound annual growth rate (CAGR) of 37.29% and a projected growth of nearly $27 billion by 2027.
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Who Needs a Virtual Assistant?

Virtual assistants can help a wide range of individuals and businesses stay organized, efficient, and focused on their key priorities. Here’s a closer look at who can benefit most from hiring a VA.
Startup Founders and Small Business Owners
Running a business or a startup means wearing many hats. Virtual assistants can take over routine administrative tasks, such as:
Managing emails
Scheduling meetings
Handling invoices
This frees up time for business owners to focus on growth and strategy.
Executives and Senior Managers
For busy professionals, a virtual assistant acts as a trusted right-hand, managing calendars, booking travel, preparing reports, and handling day-to-day coordination. This helps maintain productivity and reduces time spent on non-core activities.
Freelancers and Independent Consultants
VAs are particularly helpful for self-employed professionals who need to juggle multiple clients and deadlines. A VA can assist with research, client communication, proposal preparation, and even light project management.
Marketing Teams and Content Creators
Marketing professionals and content teams often require help with scheduling posts, proofreading, organizing content libraries, or coordinating with partners and creatives. VAs ensure consistency and reduce the admin load.
E-Commerce Sellers and Online Businesses
For online retailers, a virtual assistant (VA) can manage product listings, track orders, respond to customer queries, and update inventory records, helping the business run smoothly behind the scenes. Online companies can leverage VAs for more than just customer service and social media engagement.
E-commerce operations can also benefit from virtual assistants in order processing, inventory management, managing product listings, tracking inventory, and other functions, such as updating product descriptions and monitoring stock levels, to maintain seamless operations.
Anyone Looking to Reclaim Time
Whether you’re a parent balancing home and career, a student managing side projects, or a professional aiming to improve work-life balance, a VA can take on the repetitive tasks that eat up your day.
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7 Signs You Need a Virtual Assistant

1. Overwhelmed with Administrative Tasks? A Virtual Assistant Can Help
Administrative tasks are necessary, but they can be time-consuming and demanding. Find yourself drowning in seemingly endless work like scheduling appointments, maintaining calendars, coordinating meetings, managing emails, social media management, answering phone calls, and data entry. It may be time to reduce your workload by hiring a virtual assistant.
“46% of physicians say reducing administrative burdens helps reduce burnout.” A virtual assistant can take over these administrative burdens, allowing you to regain time and energy. You can then channel your time and energy into strategic thinking, building client relationships, and other core business activities.
2. Inconsistent Customer Support? A Virtual Assistant Can Help
What does inconsistent customer support look like?
Response times might be slow.
Incorrect information offered.
Lack of follow-through.
The overall experience might vary depending on who the customer interacts with.
It’s hard to provide top-notch customer service when inquiries and issues pile up faster than your team can deal with them.
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“McKinsey research suggests companies earn more value from their customers when they focus on delighting them.” Can your inconsistent support help generate profit? Specialized virtual assistants can be hired for customer support. They can be trained on your specific products, services, and brand voice, ensuring a consistent and positive experience for every customer.
3. Falling Behind on Routine Tasks? A Virtual Assistant Can Help
If falling behind on routine tasks has become your norm, it’s time to consider getting help. Your to-do list is out of control. And sadly, this has a domino effect.
Delayed blog posts mean missed opportunities to connect with your audience. Neglected social media updates mean a decline in customer engagement. And a backlog of expense reports will eventually cause accounting headaches down the line.
4. No Time for Long-Term Strategic Planning? A Virtual Assistant Can Help
Without strategic planning, your business is just reactive. That means you’re missing out on sales outreach opportunities and lead generation efforts. A virtual assistant can help you invest more time in strategic thinking.
By handling general administrative support services and keeping you organized with their excellent time management skills, a VA empowers you to focus on the bigger picture of your ventures.
5. Keep Missing Deadlines? A Virtual Assistant Can Help
If you’re constantly struggling to meet deadlines for projects and client deliverables, it’s time to hire help. Missing deadlines is detrimental to your business because this can damage relationships with clients and colleagues. It makes you look unreliable, and securing future projects or partnerships will become difficult.
A virtual assistant can be your deadline superhero. They can help you stay organized by managing your calendar, setting reminders for important tasks, and prioritizing your workload.
6. Need Specialized Skills? A Virtual Assistant Can Help
Trying to handle tasks outside your skill set is inefficient. Your work might appear subpar. In this case, you need specific skills (like graphic design, video editing, data analysis, or coding), and outsourcing remote jobs is your only option.
A virtual assistant can bring those specialized skills to the table. Virtual assistant services range from general administrative support to highly specialized skills tailored to specific industries.
7. Rapid Business Growth? A Virtual Assistant Can Help
Your business is experiencing exciting growth (hooray!). But that entails an increased workload, you’ll just be stretched thin. Yes, sometimes taking on new clients, expanding your product line, or entering new markets can affect the quality of your work if you’re doing it solo.
A virtual assistant can be your growth partner. They can scale up alongside you, taking on additional tasks and helping you manage the increased workload.
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What to Consider When Hiring a Virtual Assistant

When you hire a virtual assistant, look for someone who seeks to advance their career. This will ensure that your virtual assistant is invested in their work, committed to providing high-quality services, and helping you grow your business.
Look for Accomplishments and Achievements
Check a virtual assistant candidate's resume and online profiles for notable accomplishments. This will give you a good idea of their work ethic and potential to excel. Look for any specific skills or experiences that are relevant to your needs.
Ask Insightful Interview Questions
During the interview process, ask questions beyond the candidate's basic qualifications. Assess their problem-solving, communication, and ability to work independently. Ask about their experience with specific tools or software that you use and how they handle tight deadlines or demanding clients.
Consider Pre-Interview Tests
Depending on the nature of your requirements, consider administering a pre-interview test to candidates to assess their skills. This can include data entry, social media management, or customer support. This will provide you with a good understanding of their capabilities and whether they are well-suited for the job.
Learn More Best Practices for Hiring People
Hiring a virtual assistant is not much different than hiring any other employee. Take the time to understand the best practices for hiring and managing people. This includes:
Creating clear job descriptions
Setting clear expectations
Providing practical training and feedback
Establishing open and transparent communication channels
By keeping these points in mind, you'll be able to find a qualified and motivated virtual assistant who can help you grow your business or manage your tasks.
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Founders Arm connects you with pre-vetted, top-tier offshore talent at 60% less cost than traditional hiring. Skip the lengthy recruitment process and get exceptional engineers, marketers, or executive assistants onboarded in under two weeks; no payroll hassles included. Take your startup to the next level with professionals who hit the ground running from day one.
See Our Talent in Action
We've helped Cal AI scale influencer marketing to reach millions, Pam build backend operations to support rapid growth, Turbolearn AI amplify their reach in the education market, and many more. Want a 2-week free trial with our offshore talent?
Try out an engineer or assistant, entirely for free.